Terms and conditions

At KiDu KiDs, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Parent/Guardian name
Child’s name (only for personalization purposes)
Email address
Phone number
Shipping and billing address
Order details and preferences

Payment information (processed securely via trusted payment gateways – we do not store card details)

2. How We Use Your Information

We use your information only to:

Process and deliver your orders
Personalize products (name labels, bag tags, lunch box items, etc.)
Communicate order updates and customer support
Improve our products and website experience
Send important updates, offers, or promotions (only if you opt in)

3. Children’s Privacy

KiDu KiDs creates products for children, but our website and purchases are intended for parents or guardians.

We do not knowingly collect personal data directly from children

Any child-related information (such as a name) is provided by parents only for product customization

We never use children’s information for marketing purposes

4. Sharing of Information

We respect your trust. We do not sell or rent your personal information to third parties.

Your information may be shared only with:

Delivery and logistics partners (to ship your order)
Payment gateway providers (for secure transactions)
Legal authorities, if required by law
All partners are required to keep your information confidential.

5. Data Security

We take reasonable steps to protect your personal information:

Secure servers and encrypted connections
Trusted third-party payment gateways
Limited access to personal data within our team

However, no online transmission is 100% secure, and we encourage safe internet practices.

6. Cookies

Our website may use cookies to:

Improve browsing experience
Remember preferences
Analyze website traffic
You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of your data
Opt out of promotional communications at any time

To do so, please contact us using the details below.

8. Changes to This Policy

KiDu KiDs may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

KiDu KiDs

Email: kidukids99@gmail.com

Contact number: 9845489626